Privacy Policy

TMM Trading respects the privacy of visitors, leads, clients, and business contacts. This Privacy Policy explains what information may be collected when you use the website, contact the company, request a proposal, or engage in a service relationship, how that information may be used, and what rights may apply to you under applicable law.

1. Information We May Collect

Depending on how you interact with the website and the company, TMM Trading may collect personal information and business information such as your name, company name, email address, phone number, project details, business requirements, billing details, communication history, files you submit, and any other information you voluntarily provide through forms, messages, calls, proposals, or project workflows.

2. Information Collected Automatically

The website may also collect limited technical data automatically, such as browser type, device type, IP address, approximate location data, referring pages, pages visited, interaction patterns, and general analytics information. This information may be collected through server logs, analytics tools, cookies, pixels, or similar technologies used to understand website performance and user behavior.

3. How We Use Information

TMM Trading may use collected information to respond to inquiries, evaluate project fit, prepare proposals, communicate with leads and clients, deliver services, coordinate project execution, improve the website, maintain security, process billing, keep records, enforce agreements, comply with legal obligations, and operate the business in a commercially reasonable manner.

4. Legal Bases and Business Purposes

Where applicable, TMM Trading processes information for legitimate business purposes, to take steps at your request before entering a contract, to perform a contract, to comply with legal obligations, to protect rights and security interests, or based on consent where consent is required. The exact legal basis may depend on the nature of the relationship and the law that applies to the particular data processing activity.

5. Inquiry Forms and Communications

If you submit information through a contact form or another inquiry flow, that information may be used to review your request, assess your project, contact you regarding services, and maintain internal records of the communication. Please do not submit confidential, regulated, or highly sensitive information unless it is reasonably necessary and appropriately requested in the context of a project discussion.

6. Cookies and Similar Technologies

The website may use cookies, analytics tools, and similar technologies to support functionality, understand traffic patterns, remember user preferences, measure performance, and improve user experience. Depending on your jurisdiction and actual website setup, you may be entitled to additional notice or consent choices regarding non-essential cookies and tracking technologies.

7. Sharing of Information

TMM Trading does not sell personal information in the ordinary sense of selling customer lists for cash consideration. Information may, however, be shared where reasonably necessary with service providers, contractors, hosting providers, analytics providers, payment processors, infrastructure vendors, communication platforms, legal or professional advisors, or other third parties that support website operation or service delivery. Information may also be disclosed where required by law, legal process, regulatory request, or to protect rights, safety, property, or business operations.

8. Third-Party Services

The website and project workflows may rely on third-party tools and platforms. Those third parties may process information under their own privacy terms and security practices. TMM Trading is not responsible for the independent privacy practices of external platforms, integrations, processors, plugins, hosting environments, or linked services.

9. Data Retention

TMM Trading may retain information for as long as reasonably necessary for inquiry handling, project delivery, recordkeeping, dispute resolution, security, legal compliance, operational continuity, and legitimate business administration. Retention periods vary depending on the nature of the information, the status of the relationship, and applicable legal requirements.

10. Data Security

TMM Trading uses commercially reasonable administrative, technical, and organizational measures to help protect information against unauthorized access, disclosure, misuse, or loss. However, no website, transmission method, or storage environment can be guaranteed to be completely secure, and therefore absolute security cannot be promised.

11. International Data Handling

Depending on the location of the website infrastructure, vendors, and project participants, information may be processed or stored in jurisdictions different from your own. By interacting with the company or using the website, you understand that information may be transferred to and handled in locations where data protection laws may differ from those in your jurisdiction, subject to applicable legal requirements.

12. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where consent is the basis of processing. These rights are not absolute and may be limited where retention or processing is required for legal, contractual, security, or legitimate business reasons.

13. Children’s Privacy

The website and services are intended for business and professional use and are not directed to children. TMM Trading does not knowingly collect personal information from children where such collection would be prohibited by applicable law.

14. External Links

The website may reference or connect with third-party websites or services. Once you interact with those external destinations, their own terms and privacy practices apply. TMM Trading is not responsible for third-party content, policies, or data handling practices.

15. Changes to This Privacy Policy

TMM Trading may update this Privacy Policy from time to time to reflect business changes, legal developments, technical updates, or operational adjustments. The revised version becomes effective when posted on the website unless another date is stated.

16. Contact Information

If you have questions about this Privacy Policy or wish to make a privacy-related request, you may use the contact details below.